- Section-1
Sec 1
| Q.1 [0] One of the techniques of scientific management given by Taylor aims to establish interchangeability of manufactured parts and products. Identify this-technique. |
| a Functional foremanship |
| b Standardisation and simplification of work |
| c Work study |
| d Method study |
Solution: Correct Answer : b |
| Q.2 [0] Match the following terms introduced to manage economic crisis:  Choose the correct option |
| a A-(iv), B-(i), C-(ii), D-(iii) |
| b A-(iii), B-(iv), C-(i), D-(ii) |
| c A-(iii), B-(iv), C-(i), D-(ii) |
| d A-(i), B-(iv), C-(iii), D-(ii) |
Solution: Correct Answer : c |
| Q.3 [0] The supply chain of McDonald's is highly complex in India. It uses around 9500 hamburger buns, 3900 kg of tomatoes, 2400 kg of iceberg lettuce and more than 4500 slices of cheese on a daily basis. The whole practice begins at the grassroots with produce being delivered directly to suppliers by farmers. This produce is then processed and distributed to distribution centres and the quality of supplies is maintained by using customized multi-chamber temperature-controlled trucks. These items are stored in rooms with zones at different temperatures and then dispatched to the restaurants depending on their requirements. Identify any one type of plan being described in the above lines. |
| a Rule |
| b Procedure |
| c Programme |
| d None of the above |
Solution: Correct Answer : b |
| Q.4 [0] Consider the following being facts related to limitations of functional organisational structure. (a) Inter-departmental conflicts can also arise in the absence of clear separation of responsibilities (b) Places less emphasis on overall enterprise objectives (c) Leads to increase in expenditure due to duplication of activities (d) Conflicts may arise between different divisions for allocation of funds (e) Leads to problems in coordination as information needs to be shared between various functionally differentiated departments Options: |
| a a, c and e only |
| b a, d and e only |
| c a, b and e only |
| d b, c and e only |
Solution: Correct Answer : c |
| Q.5 [0] Bharat tech Limited is one of the India's largest information technology services company. It has organised itself in a manner that allows customer orientation to dominate over other goals and diversified on the basis of product lines. What type of organisational structure allows for the addition of the new product lines without interrupting the existing operations in order to facilitates expansion and growth of a business enterprise? |
| a Functional structure |
| b Divisional structure |
| c None of the above |
| d Matrix structure |
Solution: Correct Answer : b |
| Q.6 [0] Identify the correct sequence of steps followed in the staffing process. manpower requirement, |
| a Estimating the Recruitment, Selection, Placement and orientation, Training and Compensation, Promotion development, and planning, Performance appraisal career |
| b Estimating the manpower requirement, Recruitment, Selection, Placement and orientation, Training and development, Performance appraisal, Promotion and career planning, Compensation |
| c Estimating the manpower requirement, Recruitment, Selection, Training and development, Placement and orientation, Performance appraisal, Promotion and career planning, Compensation, |
| d Estimating the Recruitment, manpower requirement, Selection, Training and development, Placement and orientation, Promotion and career planning, Compensation, Performance appraisal |
Solution: Correct Answer : b |
| Q.7 [0] Ed-tech Ltd is facing the problem of high labour turnover. Sunita being HR manager, discussed the problem with her friend Geeta. On the advice of her friend, she introduced special benefits for the employees, which helped her to retain talented people in the organisation. Identify the related point of importance of motivation. |
| a Motivation helps to improve performance levels of employees. |
| b Motivation helps to reduce absenteeism in the organisation. |
| c Motivation helps to mould the attitudes of employees. |
| d Motivation helps to reduce employee turnover. |
Solution: Correct Answer : d |
| Q.8 [0] The following are the options related to the steps involved in the motivation process, Identify the correct sequence. |
| a Search behaviour, reduction of tension, unsatisfied need, tension, drives, satisfied behaviour |
| b Unsatisfied need, tension, drives, search behaviour, satisfied behaviour, reduction of tension |
| c Drives, search behaviour, unsatisfied need, tension, satisfied behaviour, reduction of tension |
| d Tension, drives, search behaviour, unsatisfied need, satisfied behaviour, reduction of tension |
Solution: Correct Answer : b |
| Q.9 [0] while analysing deviations, Management by Exception helps to focus on |
| a reducing deviations |
| b key result areas which are critical to the success of an organisation |
| c signific deviations which are beyond the permissible limit |
| d on achieving organisational goals |
Solution: Correct Answer : c |
| Q.10 [0] The benefit of using Break-even analysis as a technique of controlling is to keep a check on ……………………………… |
| a labour cost and determines the level at which there is no profit or loss |
| b fixed cost and determines the level of activity at which the firm can earn targeted profit |
| c variable costs and determines the level of activity at which the firm can earn targeted profit |
| d variable costs and determines the level of activity at which the firm can minimise cost |
Solution: Correct Answer : c |